Statistical process control (SPC) comprises a collection of established techniques employed to ensure that both process and product quality align with customer demands. By effectively implementing these tools, organizations can consistently uphold the desired quality standard in a streamlined manner. Notably, SPC is a compulsory measurement analysis approach outlined in the automotive standard IATF 16949:2016. This course has been designed to equip participants with a comprehensive grasp of the principles and concepts underpinning SPC. Through this understanding, participants are empowered to apply SPC techniques accurately within their work settings, thereby fostering process stability and reliable quality outcomes

Learning Outcome

This course offers participants the opportunity to:
1. Objectively Assess Process Stability: Learn how to impartially evaluate the stability of manufacturing processes, ensuring accurate insights into their performance.
2. Prevent Over-Adjustment: Understand how to utilize information gleaned from control charts to make informed decisions and prevent unnecessary process adjustments.
3. Calculate and Evaluate Process Capability: Gain the skills to calculate and appraise the capability of manufacturing processes, enhancing the ability to meet quality standards.
4. Effective SPC Program Implementation: Acquire the knowledge needed to proficiently implement an SPC program within an organization, optimizing its impact and benefits.

Course Outline:

Session 1: Introduction of SPC
• Fundamentals of Statistics
• Fundamentals of SPC
• Variation – Common and Special Causes
• Measures of Central Tendency and Dispersion
• Normal Curves
Session 2: Process Stability Study and Monitoring
• Control Charts for Variables
• Control Charts for Attributes
• Control limits and trend analysis
• Process is stable or out of control
• Workshop 1: Control Chart X bar R Chart
Session 3: Process Capability Study
• Process Performance (Ppk) and Process Capability (Cpk)
• Workshop 1: Ppk and Cpk study
Session 4: Summary of SPC
• Process in stable and capable
• Linkages of SPC with other automotive core tools
• Q & A
• Exam/ Quiz

Course Certification

Participants will be issued with a certificate of attendance

Target Audience

This course is designed for front line managers, engineers, executives or supervisors who are involved in the development and implementation of statistical process control techniques as part of their quality assurance and improvement program, particularly within the ISO 9001 & IATF16949 Standard’s framework.