What Is ISO 9001?
The ISO 9001 global standard details the conditions for a Quality Management System (QMS), which is adopted and accepted internationally by various organizations. The ISO 9001 lays out a constructive framework for organizations to continuously enhance their system, processes and products and, in turn, improve and meet their customer's satisfaction and needs.
The latest version of the ISO 9001 is known as the IS0 9001:2015. The ISO 9001:2015 describes the procedure an organization operates to satisfy the requirements of its stakeholders and customers.
The ISO 9001 Standard Is Built On 7 Quality Management Principles (QMPs) As The Basis Of The Standard:
Benefits Of ISO 9001
- Demonstrates the organization's commitment to customers and stakeholders while strengthening "organizational capability".
- Boosts processes that result in the reduction of errors and risk of rework.
- Increases the satisfaction of the customer.
- Utilizing proactive quality-focused leadership to improve the organization's image or organizational positioning.
- The entire organization recognizes its responsibility and involvement in the betterment of quality.
- Delivers transparent cut processes and sub-processes, including their critical links.
- Acknowledgement of deterrents to an operation's or service's efficiency and effectiveness.
- Pinpoint opportunities for continuous improvement.
- Reinforce the commitment toward the organization's fulfilment of regulatory requirements.
- Enhances communication amongst employees.
While it’s not readily apparent, ISO 9001 can also be applied to address areas such as customer concerns, administrative issues, equipment up/downtime, and process efficiencies, etc.
Why Become ISO 9001 Certified In Malaysia?
- Facilitate worldwide cooperation and interoperability.
- Simplify production across various industries.
- Ensure product uniformity and safety.
Generally speaking, standardisation offers businesses undeniable technological, financial, and social benefits.
There are numerous definitions of "quality," but two of the better ones are offered by Philip Crosby and Joseph Juran: Juran refers to it as "fit for use." At the same time, Crosby describes it as "compliance with requirements." Your business will begin its journey toward quality with a well-designed and successfully implemented management system.
Of course, neither you nor your clients should allow variation. So how can variance be lessened? By strengthening your process control! Control arises from having a clear objective: gathering information about a process and figuring out how to modify it to maintain a constant output. The ISO specifications are helpful for these tasks.
Poor quality and inefficiency are the causes of waste, which costs money. Process variation and inconsistency lead to inefficiency. You'll waste less and earn more money if you lessen these differences and increase consistency.
Steps To Certification
1Request for QuotationCall us now and select a package that fits your budget.
2Make Appointment with Our ConsultantReceive your first-round free consultation
3Introduction to ISO TrainingHelp your organization to demonstrate commitment towards quality and customer satisfaction.
4Documents Preparation & ImplementationIdentify documents that are needed for your Quality System and Production or Service Processes; start to implement.
5Internal & External AuditTo confirm that your Management System (QMS) is properly established and maintained while meeting the international standard.
6Get Certified & Impress Your ClientShow off your certificate on your website and sales collateral.
Frequently Asked Questions
The quality policy, procedures, and principles that link corporate goals, customer demands, and your marketing strategy are at the standard's core. Every employee understands how their behaviours contribute to a better customer experience when this approach to quality is ingrained throughout the organisation, and mechanisms are put in place to review and enhance that customer experience continuously.
Because ISO 9001 is a "generic standard," any organisation can implement it regardless of size or complexity.
By applying a quality management system, you will be able to:
- Evaluate your organization's entire context to determine who will be impacted by your work and what they expect from you. You'll be able to explain your goals and find new business opportunities.
- Put your clients first by constantly attending to their requirements and working to increase their pleasure. This may result in new customers, repeat business, and an increase in sales for your company.
- Work more effectively since everyone in the company or organization will know and agree with your processes. As a result, internal expenses are reduced while productivity and efficiency increase.
- Comply with any legal and regulatory standards.
- Enter new markets; some industries and customers demand ISO 9001 before starting a business.
- Recognize and manage the risks your organization faces.