This ISO 9001 Quality management systems auditing training gives you the skills to effectively manage the internal auditing of your organization’s quality management system.
Course Objectives
At the end of this course, participants will be able to:
- Understand the background of ISO 9001 and be able to identify the requirements set by each standard.
- Put into practice the fundamental techniques for performing internal audits. This means having the ability to identify improvement opportunities within your organization, and to prevent undesirable situations from occurring.
Course Outline:
- Course introduction
- Overview of structure & requirements of ISO 9001:2015
- Introduction to auditing : definition, types of audits
- Phases of audit : audit planning, audit preparation, audit performance & review, audit reporting & audit follow-up
- Auditor attributes, competence & evaluation
- Individual / Syndicate exercises, role play
- Quiz / Games
- Audit Checklist Preparation
Language:
At the end of this course, participants will be able to:
- Understand the background of ISO 9001 and be able to identify the requirements set by each standard.
- Put into practice the fundamental techniques for performing internal audits. This means having the ability to identify improvement opportunities within your organization, and to prevent undesirable situations from occurring.
Training Methodology:
- PowerPoint - slideshow
- Activities / Workshop / Games
Agenda:
9:00 AM to 10:30 AM
- Course introduction
- Overview of structure & requirements of ISO 9001:2015
- Introduction to auditing : definition, types of audits
- Phases of audit : audit planning, audit preparation, audit performance & review, audit reporting & audit follow-up
10:30 AM to 11:00 AM
Tea Break
11:00 AM to 12:00 PM
- Auditor attributes, competence & evaluation
11:00 AM to 12:00 PM
Lunch
11:00 AM to 12:00 PM
- Individual / Syndicate exercises, role play
- Audit Checklist Preparation
11:00 AM to 12:00 PM
- Mock Audit