This ISO 9001 integrated management systems auditing training gives you the skills to effectively manage the internal auditing of your organization’s integrated quality and environmental management system

Course Objectives

The programme provides a broad overview in terms of the plan, do, check, act structure of the ISO 9001:2015. The course delivers specific information on topics including:
• How to define quality;
• The development of quality system standards;
• The structure of the ISO 9000 series;
• A clause-by-clause discussion of ISO 9001:2015;
• The importance of documentation and records;
• Quality managements system (QMS) standard

Course Outline:

•Course introduction
• Key Quality Management Terminology
• PDCA, Process Management & Process performance measures.
• Quality Management Principles.
• Overview of structure & requirements of ISO 9001:2015
o What is Management System & ISO 9001?
o Why you need ISO9001?
o What can you do with this Certification?
o What can’t you do?

 Details of the Requirement / Interpretation
o Context of Organization
o Leadership
o Planning – Risk and Opportunities Analysis
o Support
o Operation
o Performance Evaluation
o Improvement
• How is the overall process like?

Language: English

At the end of this course, participants will be able to:

  • Understand the background of ISO 9001 and be able to identify the requirements set by each standard.
  • Put into practice the fundamental techniques for performing internal audits. This means having the ability to identify improvement opportunities within your organization, and to prevent undesirable situations from occurring.

Training Methodology:

• PowerPoint - slideshow
• Activities / Workshop for clause 4.1 (SWOT, PESTEL, etc), 4.2 (Interested Parties) and 6.1
(Risks and Opportunities Analysis) / Games
• Quiz

Agenda:

9:00 AM to 10:30 AM

• Course introduction
• Key Quality Management Terminology
• PDCA, Process Management & Process performance measures.
• Quality Management Principles.
• Overview of structure & requirements of ISO 9001:2015
o What is Management System & ISO 9001?
o Why you need ISO9001?
o What can you do with this Certification?
o What can’t you do?

10:30 AM to 11:00 AM

Tea Break

11:00 AM to 12:00 PM

•Details of the Requirement / Interpretation
•Context of Organization
•Leadership
•Planning – Hazards, Risk and Opportunities Analysis

12:00 PM to 1:00 PM

Lunch

1:00 PM to 3:00 PM

Details of the Requirement / Interpretation
o Support
o Operation

3:15 PM to 5:00 PM

• Details of the Requirement / Interpretation
o Performance Evaluation
o Improvement
• How is the overall process like?